Nabil RIFAI (TBS 2020) - A "Cause Tracker" comes to life

Nabil RIFAI (TBS 2020) is an expert in Problem Solving and Quality.

His professional experience as a specialized engineer in investigating root causes, then internal and customer Quality Manager in the very demanding environment of automobile supplier, Rang1, has put him in good stead to sharpen his skills in operational excellence, in particular, in problem solving. 

He passed the TBS Executive MBA in 2020 (Executive MBA-P17) and is ITIL certified. Today, Nabil's objective is to accompany companies and organizations in an effort to drastically reduce the number of quality incidents and limit their consequent impact on business, mainly those that arise in IT, aeronautics and automobile manufacture.

A "Cause Tracker" came to life ! 

Nabil can intervene with technical teams where he is capable of directing and bringing them to consensus about main root causes. Faced with a complex problem, for example, where the root cause is well hidden amongst many potential factors, he puts together and uses a suitable, made-to-measure mixture of operational and organizational techniques, which provides the means of eliminating a whole bunch of potential causes, instead of having to check and eliminate them one by one. 

In order to do so, he relies on :

• Cutting-edge experience in identifying causes, and great knowledge about selecting the right measurement techniques for problem solving that have been developed over 10 years' implementation and testing from the best operational techniques in the automobile, aeronautics and space industries ;
• Together with his global vision about varying business risks (strategic, human, financial, etc.) so that the decisions made and solutions proposed address quality performance factors without comprimizing the other results of the company.  

Benefits for Business

Ultimately, by boosting quality problem trouble shooting, it is possible to correct and/or reinforce :

• result follow-up and profitability, for example, by saving resources, time and efforts spent on repetitive incidents : By way of example, an IT quality incident costs on average 115000 euros, for an average yearly loss for the company of 4 M euros (cf. QUOCIRCA study on 380 European companies), while AFNOR estimates that the costs of non-quality in industry represents on average 10% of revenue and that the majority of companies do not take sufficient concrete measures to deal with the incidents and their causes in the long term.  
• the peceived image of the company, by improved management of quality issues and their consequences on customers and stakeholders ; 
• the wellbeing of operational teams by getting them out of repetitive crisis fire-fighting practices, towards fluid management. 

If you would like to know more, please have a look at Nabil's profile page and contact him for enquiries.

You need to log on as a fully paid-up member to contact Nabil.*

*TBS Graduates before and up to year 2017 are invited to pay a life membership fee to enjoy all our services. For more information, click here.
All other members are invited to show their spirit of solidarity by becoming a donor Member of TBS Foundation. For more information, click here.